Privacy Policy

Privacy Policy

At Modern Siwak, we are committed to protecting our customers' privacy and maintaining the confidentiality of their personal information. All personal data is handled in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

1. Information We Collect

When you use our website or place an order, we may collect certain information, including:

- Full name
- Mobile phone number
- Email address
- Shipping address
- Order details and purchase history
- Technical information necessary to improve your browsing experience and the performance of our website

2. How We Use Your Information

The information we collect may be used for the following purposes:

- Processing, fulfilling, and shipping your orders
- Communicating with you regarding your orders or after-sales services
- Improving our products, services, and overall user experience
- Sending order updates or promotional offers, with your consent. You may unsubscribe from marketing communications at any time.
- Complying with applicable legal and regulatory requirements

3. Protection of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.

4. Sharing of Information

We do not sell, rent, or share your personal information with any third party, except in the following cases:

- Shipping and logistics providers for the purpose of fulfilling and delivering your orders
- Secure electronic payment service providers to process payment transactions
- Governmental or judicial authorities where disclosure is required by applicable law or legal obligation

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze website performance, and provide more relevant services.

6. Your Rights

You have the right to request access to your personal information, update or correct it, or request its deletion, where such requests are consistent with applicable laws and legal obligations.

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website.